About Us
Cyberbike, the eBike that Shreds!.
At Cyberbike, we're not just another eBike company; we're a team of passionate bicycle and motorsports enthusiasts who share a common love for innovation, adventure, and the thrill of the ride. Our journey began in 2018 when our founder, Dan Fischer, decided to blend his extensive experience in the world of motorsports with his vision for the future of electric mountain biking.
The Cyberbike Team:
At Cyberbike, our team is comprised of dedicated individuals who bring a wealth of experience and passion to everything we do. From engineering to customer support, each member plays a crucial role in our mission to deliver top-quality electric mountain bikes and exceptional service to our customers. Get to know the faces behind Cyberbike:
Meet Dan Fischer: Founder and CEO
Dan Fischer is more than just a name; he's a pioneer in the world of sport motorcycles. Before launching Cyberbike, Dan was responsible for developing and manufacturing the globally acclaimed Fischer MRX sport motorcycles right here in the USA. His journey was marked by groundbreaking achievements, including the world's first single-piece motorcycle chassis, which made its debut with the MRX in 2005. The MRX continues to be enjoyed worldwide, with an unwavering commitment to technical support and parts supply. Fischer's global acclaim for value, performance, and customer service all continue through Cyberbike Electric Mountain Bikes- the undisputed leader for value performance. Dan is an avid downhill and electric mountain biker, pilot, and ice hockey player.
Khaled Mohamed - Vice President
Khaled is a graduate of the University of Maryland with experience in accounting for the structural steel industry, and an avid mountain biker. Khaled passionately leads our daily operations and staff, ensuring that Cyberbike products are delivered and supported with positivity, pride and efficiency. Khaled trains in MMA and loves to go to UFC events. With his strategic planning and attention to detail, Khaled helps keep the wheels turning at Cyberbike.
Cindy Miller- Customer Support Team Lead
Cindy came to us from the Disney Corporation to lead the Customer Support Team at Cyberbike team, and is a life-long and committed Cyclist. Cindy is dedicated to providing you with the support and assistance you need to make the most of your eBiking experience.
With her friendly demeanor and extensive knowledge of our products, Cindy ensures that every rider receives the support they need from her team to fully enjoy their eBiking experience.
Whether you have questions about our products, need help with your order, or require technical support, we're here to help. Reach out to us during our operating hours, Monday to Friday from 9:00 AM to 6:00 PM, and we'll be happy to assist you.
Contact Information:
- Email: support@cyberbike.com
- Phone: (855) 274-6564
Feel free to get in touch with us anytime—we're committed to ensuring your satisfaction and enjoyment with Cyberbike electric mountain bikes.
Keith McCauley - Senior Technician
Keith advises our technical support operations. From diagnosing electrical systems to optimizing motor performance, Keith's knowledge and attention to detail ensure that our riders can enjoy a smooth and exhilarating ride every time. Keith is also a big of fan craft beers (for after the ride!)
Kate Loughlin - Customer Support Team
As our newest (and sunniest!) addition to the customer support team at Cyberbike, Sheila is super positive and committed to providing you with exceptional service and assistance. With her friendly demeanor and dedication to customer satisfaction, Sheila ensures that every interaction with Cyberbike exceeds your expectations. At home Sheila loves her cat, Sully.
Whether you have questions about our products, need help with your order, or require technical support, Sheila is here to help guide you through every step of your eBiking journey. With her expertise and passion for outdoor adventure, Sheila is ready to ensure that you have a smooth and enjoyable experience with Cyberbike electric mountain bikes.
Alex oversees our supply chain operations, ensuring that Cyberbike products are manufactured and delivered efficiently. With his attention to detail, Alex helps keep the wheels turning at Cyberbike. In the off-season, Alex loves to bowl with his father and grandfather.
Our team at Cyberbike is here to support you every step of the way, from selecting the perfect eBike to providing ongoing assistance and inspiration for your cycling adventures. Welcome to the Cyberbike family—let's ride!
Our Global Footprint
Today, Cyberbike electric mountain bikes are manufactured in China, where our engineering and manufacturing management teams frequently visit. Our unwavering commitment to quality to ensures the highest standards. Cyberbikes are shipped directly from our distribution centers in the bustling hubs of Los Angeles and the Washington, DC Metro Areas. From these strategic locations, we deliver the joy of eBiking to enthusiasts across the nation.
Our Promise
Our commitment to innovation and quality ensures that every Cyberbike product embodies the spirit of adventure and the pursuit of excellence.
Join us on this electrifying journey as we continue to push the boundaries of eBiking and empower riders to explore new horizons. Welcome to the Cyberbike family—where the ride is just the beginning.
Customer Support : 9:00 Am to 6:00 Pm ( Mon to Fri)
Address : 12-E Meem Ave , Gaithersburg ,MD 20877 ,United States
Email: support@cyberbike.com
Phone: (855) 274-6564
